kela88 Responsible Gaming — Your Safety Is Our Priority
kela88 believes that gaming is an enjoyable form of entertainment — but it should always be enjoyed in a controlled and mindful way. We are committed to ensuring your safety.
Why Is Responsible Gaming Important?
Online gaming is a great source of entertainment, but when it gets out of control it can have a negative impact on your personal, family, and financial life. At kela88 we always want our users to enjoy gaming in a healthy, aware, and enjoyable way.
Protect Yourself
Gaming is always for entertainment — not a source of income. Set your budget and time limit before each session. Never place more bets to try to win back money you have lost.
Stay Balanced
Keeping a balance between gaming and your family, work, and social life is very important. Responsible gaming means keeping gaming as a small part of your life — not your whole life.
Stay Aware
It is important to recognise the signs of problem gaming early. Set a budget and limits rather than relying on how you feel. Use kela88's tools to monitor your gaming habits.
You Are in Control
kela88 lets you set deposit limits, loss limits, and session time limits. Using these tools, you can always stay in control of your gaming experience.
Support Is Always Ready
If you feel gaming is getting out of your control, never try to handle it alone. Our support team is available 24/7 to help you in Bengali.
Not for Minors
kela88 is for players aged 21 and over only. We follow a strict age verification process and there is no way for minors to open an account.
For players aged 21 and above only
Age Limit and Minor Protection
To open an account and enjoy gaming at kela88, you must be 21 years of age or older. This is not just a rule — it is our commitment to keeping the younger generation safe.
- Providing your correct date of birth at registration is mandatory.
- In suspicious cases, kela88 reserves the right to verify your identity documents.
- Opening an account on behalf of a minor is strictly prohibited and punishable.
- Parents and guardians are encouraged to use parental control software on their devices.
- Never share your account login details with anyone.
Recognise the Signs of Problem Gaming
Sometimes recreational gaming can gradually turn into a problem. If you notice the following signs in yourself, it is time to be cautious.
- Using household expense money for gaming.
- Placing more bets to try to win back money you have lost.
- Borrowing money or selling assets to fund gaming.
- Spending more than the budget you set.
- Being unable to stop gaming or feeling uncomfortable when you try.
- Gaming in secret, hiding it from family and friends.
- Skipping work, study, or social responsibilities to game.
- Feeling restless or anxious when not gaming.
If even one of the signs above applies to you, take a break today and get support through our live chat. Seeking help is a sign of courage — not weakness.
kela88 Protection Tools
We have put powerful tools in your hands so you can control your own gaming experience.
| Tool Name | What It Does | How to Activate |
|---|---|---|
| Deposit Limit | Sets the maximum amount you can deposit daily, weekly, or monthly to prevent overspending. | Go to account settings and set it under the "Deposit Limit" option — takes effect immediately. |
| Loss Limit | Sets a cap on how much you can lose within a given period. | Enable "Loss Limit" from settings and enter your preferred amount. |
| Session Time Limit | Sets how many hours you can play in one session and automatically logs you out when the time is up. | Go to profile settings and choose your preferred time under the "Session Time" option. |
| Time-Out | Temporarily closes your account for a few days — take a break of 7 to 30 days. | Contact support chat or activate it yourself from account settings. |
| Self-Exclusion | Completely closes your account for the long term — from 3 months up to permanently. | Let our support team know via live chat — we will take action immediately. |
| Reality Check | Notifies you with a pop-up at set intervals showing your session time and spending. | Enable the "Reality Check" feature from gaming settings. |
Tips for Safe and Enjoyable Gaming
- Set a budget and time limit for yourself before you play and stick to them strictly.
- Think of gaming as entertainment only — not as a source of income.
- Never game when you are tired, emotionally distressed, or under the influence of substances.
- Take regular breaks — at least 15 minutes every hour is a good habit.
- If you lose, stop playing rather than feeling discouraged — do not try to recover lost money.
- Never use someone else's account or someone else's money to game.
- Let your family know about your gaming habits — open discussion is a sign of good health.
- Actively use kela88's deposit limit and self-exclusion tools.
Our Commitment
kela88 is always committed to building a safe and reliable gaming environment. SSL encryption and a fair play policy are active on our platform.
SSL Protection
All your personal information and financial transactions are secured with the highest level of encryption.
Fair Play Policy
All our games use neutral RNG technology — results are completely unbiased.
Secure Payments
Fast and secure transactions are guaranteed through bKash, Nagad, Rocket, and Upay.
Transparent Operations
Our terms and conditions are fully transparent — no hidden fees or clauses.
How to Get Help
If gaming feels like it is becoming a problem, do not hesitate to ask for help. We are always here for you.
24/7 Live Chat
Contact our Bengali-speaking support team directly at any time, for any issue. Requests for self-exclusion or limit setting can also be made through chat.
Email Support
Write to our email to describe a detailed issue or to apply for self-exclusion. We try to respond quickly.
[email protected]
Account Settings
Activate deposit limits, session time limits, and reality check directly from your profile — no waiting, they take effect immediately.
Need Professional Support?
If you feel that you or a loved one needs professional mental health support, please contact a mental health specialist or healthcare provider in Bangladesh. We always place your wellbeing above your gaming experience.
Frequently Asked Questions
Answers to common questions about responsible gaming.
Play Responsibly,
Enjoy the Experience
Enjoy slot games, cricket betting, and live casino in kela88's safe environment — always within your limits.